Covid Information

Wachusett is working with the Department of Conservation and Recreation, in conjunction with Massachusetts Ski Areas Association and National Ski Areas Association to establish proper COVID protocols. We will also be working with Department of Public Health regarding guidelines.

Our shared passion for skiing and snowboarding is what unites us and we appreciate your patience. The health of our guests and staff is our highest priority. It will require a team effort to help us ensure a safe mountain experience for all.

Social Distancing and Face Coverings - On the mountain, our outdoor setting makes social distancing easy, but in the base area and other locations where it is more difficult to do so, we will have signage to remind guests to remain six feet apart at ALL times. Guests will be required to wear face coverings in certain areas, where 6’ distancing is difficult. This includes in lines, when loading and unloading chairlifts and in indoor resort facilities. Team members will be required to wear face coverings. Plexiglass barriers will be installed in areas where physical distancing measures are not possible, including at points of purchase. Team members may limit the number of guests in any area of the resort to ensure proper physical distancing.

When you arrive this winter, here’s a look at some of the changes you may see:

Lift Tickets

All lift tickets will need to be purchased online, in advance.
We plan to sell day tickets in 4-hour sessions (morning and afternoon) and night tickets in 3-hour sessions (early and later).

Season Passes

We will not be requiring reservations this season.
We are limiting the number of passes sold.

Lifts

Capacity of lifts will be reduced to allow for physical distancing.
Guests will only be allowed on lifts with travelers in their party or as 2 singles on opposite sides; face coverings are required in the load area and riding the lift.

Food & Beverage

Expanded outdoor food and beverage outlets will be available in addition to O’Brien’s Deck Bar & Grill.
There will be more grab & go food options in the Food Court
Limited seating in the Coppertop Lounge and Black Diamond Restaurant.

Base Lodge

We will have limited indoor space for seating and storage.
More outdoor seating on deck including additional fire pits, heaters and heated benches.
There will also be more outdoor storage.
You should consider your vehicle as your ‘personal base lodge’ and, whenever possible, plan to store all your personal items there.
Our “Clean Team” will regularly be conducting enhanced cleaning and sanitization.

Ski School

We plan to have adjusted class sizes and staggered line ups, as well as adding fourth lineup, with online ski school reservations.
We will not be offering Kids Vacation Clubs for the 20/21 season.

Ski Patrol will be assisting injured guest as we have always done. If an injured guest is not wearing a facemask they will be handed one by the Ski Patrollers that are assisting them.
The Ski Patrol First Aid buildings will have limited access. The Ski Patrol base First Aid will also have an awning out front to triage injured guest prior to entering the building.
It is strongly suggested that if someone has flu like symptoms to contact their physician or go to a health clinic or an Emergency room.
The Ski Patrol First Aid building is NOT a clinic it is only immediate and temporary First Aid care prior to advance medical care.

MTNside

We will have limited number of people inside the shop at any given time. To make an appointment for a Boot Fit or shopping experience please call 978-464-2626.