Covid Information

WORKING TOGETHER TOWARD A SUCCESSFUL SEASON
 

Beginning Saturday, December 26th the Govenor has issued a roll back to Phase 3, Step 1.  The following changes will be in effect: MTNside capacity will be reduced from 40% to 25%, lodge seating will be limited to 1 hour, masks must be worn while not actively eating/drinking.

Our shared passion for skiing and snowboarding is what unites us and we appreciate your patience, understanding, cooperation and support. The COVID-19 pandemic requires changes to our winter operations for the health and well-being of our guests and staff.  It will require a team effort to help us ensure a safe mountain experience for all.  This page contains the most up-to-date information regarding our COVID operating plans and we encourage you to review it often.

Wachusett has been working with the State of Massachusetts, Massachusetts Ski Areas Association and National Ski Areas Association to establish proper COVID protocols and guidelines. Skiers and riders should be aware that a potential risk of visiting the ski area may include exposure to COVID-19 and becoming infected.

Please remember we need everyone's cooperation to make this season the best it can be! We are looking forward to being on the slopes and believe we can provide you with some much-needed fun during the winter months, as long as we all work together to make it happen.

Know Before You Go

  • Please stay home if you are sick.
  • Visit Mass.gov for the latest guidelines, travel restrictions and updates.
  • Click here for Massachusetts Travel Form for Out of State Guests

Social Distancing and Face Coverings


On the mountain, our outdoor setting makes social distancing easy, but in the base area and other locations where it is more difficult to do so, we remind guests to remain six feet apart at ALL times.

mask graphicmask graphicGuests will be required to wear face coverings throughout the base areas includes in lines, when loading and unloading chairlifts and in indoor resort facilities. Team members will be required to wear face coverings. Plexiglass barriers will be installed in areas where physical distancing measures are not possible, including at points of purchase. Team members may limit the number of guests in any area of the resort to ensure proper physical distancing.


We Need Your Help
While enjoying outdoor recreation on the mountain this winter, please help us reduce the risk of infection and spread.

When You Arrive This Winter
Here’s a look at some of the changes you will see:

  • Expanded outdoor food and beverage outlets will be available:
    • O’Brien’s Deck Bar & Grill (open daily at 10 am)
    • Capeside Kitchen food truck (open daily at 11 am)
  • There will be more grab & go food options in the Food Court
  • Limited seating in the Coppertop Lounge and Black Diamond Restaurant.
  • Reservations are requested at The Black Diamond Restaurant.  Call 978-464-3199 for Reservations.
  • Mask REQUIRED at all times when not eating or drinking
  • No MORE than 6 people at 1 table
  •  Seating at tables for 30 minutes maximum
  •  In Coppertop Lounge and Black Diamond Restaurant, mask must be worn when server is present.
  • We will have limited indoor space for seating and storage.
    • Current MA Guidelines only permit 25% indoor capacity.
  • Masks must be worn unless seated AND eating or drinking.
  • The base lodge offers seating only if you are purchasing food frrom the cafeteria and have a lift ticket or season pass.
  • More outdoor seating on the deck including additional fire pits, heaters and heated benches.
  • There will also be more outdoor storage.
  • Our “Clean Team” will regularly be conducting enhanced cleaning and sanitization.
  • Tables are limited to 6 guests.
  • Seating time is limted to 1/2  hour.
  • Please go in and out the same door
  • Must be seated at a table.  No standing or wandering in the building.
  • If not at a table, please go outside.
  • We plan to have adjusted class sizes and staggered line ups, as well as adding fourth lineup, with online ski school reservations.
  • All ski or snowboard lessons will be by online advance reservation only.  No walk ins.
  • We will not be offering Kids Vacation Clubs for the 20/21 season.
  • Please look for a Mountain Ambassador in front of the Ski School or Rental Building to direct you.
Polar Kids & Arctic Aces
  • Check in at the PK registration at the top of the Parking Lot side stairs for all Polar Kids and Artic Ace Lessons.
  • If you are arriving with your own equipment, a Ski School Ambassador will direct you around the corner of the building where you will be greeted by your instructor. There will be signs Ski & Snowboard, Lesson Level where you will meet your instructor.
  • Once you have checked in our Polar Kids/Arctic Aces rental group will be notified. A Ski School Ambassador will direct you around the corner of the building where you will be greeted by a rental tech ready to hand you your equipment.
  • You will be directed to a designated Polar Kids / Ace area. This is for one parent to put boots on their Child/Children. Once booted and ready to go they will head to the designated lesson area.
  • Ski & Snowboard, Lesson Level meet up area is just steps off the heated walkway. You will see the signs and levels where you will meet your instructor.  The parent will be given and arm band, they will be asked to secure it to the child’s right arm. This is to identify that they are taking part in our program.
  • If your child is taking part in both A & B Sessions, you will collect your child from the base where they departed from no later than 9:40am. Parent or guardian will be responsible for the break session. The guardian is to escort the child back to the meeting place no later than 9:50am for the departure of the 10am session.
  • Once the session is complete they will again collect their child base area. There will be a sign indicating PK pick up.
  • The Child must be able to independently adjust their clothes without assistance from the instructor.
  • Must be able to use the bathroom independently.
  • Children must be able to load carpet and chair lifts independently. Due to chair lift capacity limits, Children must be able to ride chair without an instructor.
  • No indooor space available for Polar Kids
  • Masks are required by all participants